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#96832 04/03/10 01:52 PM
Joined: Apr 2009
Posts: 450
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Joined: Apr 2009
Posts: 450
On new customer site, processor rev7, vmrev5 (48 MB). Calls through AA will not go to ext all come back to x10, calls do not ring ext, just a canned message your call is being transfered to recpt.I understand this is a rev problem between the processor and the VM rev, if so any quick fix.

Thanks Gary s


Gary Stevens
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

#96833 04/03/10 02:27 PM
Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
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Joined: Jun 2001
Posts: 10,949
No quick fix, you just need to flash your PMVS R.5.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#96834 04/03/10 04:09 PM
Joined: Jul 2001
Posts: 3,348
Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
Posts: 3,348
Likes: 10
If your users do not use DND, it will not create the problem.


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