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IP Office with microsoft CRM 4.0 #96905 04/13/10 07:32 AM
Joined: Jun 2005 Posts: 349 North Bay, Ca. Winetech Member
Winetech Member Joined: Jun 2005 Posts: 349 North Bay, Ca.	i have a call center that uses CRM and wants to intergrate with CRM. i am have ing a h*ll of a time getting answers from Avaya. has anyone done this? we are trying to get it working in office first. we have a IP 406 R5 and selling a 500 R6 with SIP phones. thank you Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer

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Re: IP Office with microsoft CRM 4.0 #96906 04/13/10 07:52 AM
Joined: May 2004 Posts: 1,668 Likes: 4 WI mongo5150 Moderator-Avaya
mongo5150 Moderator-Avaya Joined: May 2004 Posts: 1,668 Likes: 4 WI	Manual https://ipofficeinfo.com/docs/ms-crm.pdf https://marketingtools.avaya.com/kn...gedProjects/bulletins/techbulls/tb60.pdf And also... https://marketingtools.avaya.com/kn...jects/bulletins/techtips/160_techtip.htm www.IPofficeinfo.com http://ipofficeassistance.com

Re: IP Office with microsoft CRM 4.0 #96907 04/13/10 11:59 AM
Joined: Jun 2005 Posts: 349 North Bay, Ca. Winetech Member
Winetech Member Joined: Jun 2005 Posts: 349 North Bay, Ca.	thank you, the problem is that we are using mscrm 4.0 and can not find documents for it. Is there anyone that can talk to one of my programmers about it? Martin Wolfe Wolfe Communications Servicing the North Bay Sonoma, Marin, Napa, Lake, San Francisco, Mendocino ESI, Avaya, Star2Star,and Toshiba Installer