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Joined: Feb 2008
Posts: 22
Member
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Member
Joined: Feb 2008
Posts: 22 |
Small issue. Ext. 10 has no messages, but led stays lit. Any suggestions? I heard I might need a patch. Unsure how to resolve this. HELP!
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
There is no Messaging R.5. There is a Partner Messaging R.1, R.6 and R.7. There was PMVS R.5 many years ago before the PM series came out. There is a patch for the PMVS R.5 for use on a ACS R.7, but it has to do with using DND.
Are you sure someone didn't do a F9 and turn the MWL on manually? If so, do a F10-10.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Is it Messaging of one of the releases that Mike mentioned, and there is a message in one of the General Mailboxes?
Is this 20 questions?
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by Touch Tone Tommy: Is this 20 questions? :rofl:
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Feb 2008
Posts: 22
Member
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Member
Joined: Feb 2008
Posts: 22 |
Sorry. My mistake. It's Partner Mail VS R5. I did try F10 to toggle between led on/off though. No luck.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
If Feature-10-10 does not turn off the light, then it is not really Ext. 10. No matter what turned it on, F10 will turn it off until something else lights it again with F09.
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