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Joined: Mar 2004
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OP
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Posts: 188 |
OK...I've got a Partner system that a couple of extensions keep calling each other on their own. Had the customer power off system and it clears for a while. Anyway, one extension will call another and then it will call another and they get locked up. They are NOT on the same card so do you think this is a processor issue? Thanks!!
Cheryl McLean
Communications Done Right
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Joined: Jul 2001
Posts: 3,342 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,342 Likes: 10 |
You may have an intermittent or swinging short on the voice pair of the extension that is doing the calling. Put it on a different station port to see if the problem follows, or change the cable/jack/line cord.
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Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
I've seen bad phones cause this, especially the ole MLS sets.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Mar 2004
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I will try both. Thank you!!
Cheryl McLean
Communications Done Right
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Joined: Oct 2010
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You still having trouble?
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Joined: Mar 2004
Posts: 188
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Joined: Mar 2004
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I've told the customer what to try but they haven't gotten back to me yet. I was trying to have them use different phones on the extensions that were having issues. We'll see.
Cheryl McLean
Communications Done Right
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