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#98675 01/24/11 02:23 AM
Joined: Mar 2004
Posts: 188
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Joined: Mar 2004
Posts: 188
OK...I've got a Partner system that a couple of extensions keep calling each other on their own. Had the customer power off system and it clears for a while. Anyway, one extension will call another and then it will call another and they get locked up. They are NOT on the same card so do you think this is a processor issue? Thanks!!


Cheryl McLean
Communications Done Right
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#98676 01/24/11 02:56 AM
Joined: Jul 2001
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Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
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Joined: Jul 2001
Posts: 3,347
Likes: 10
You may have an intermittent or swinging short on the voice pair of the extension that is doing the calling. Put it on a different station port to see if the problem follows, or change the cable/jack/line cord.

#98677 01/24/11 02:59 AM
Joined: Jun 2001
Posts: 10,949
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I've seen bad phones cause this, especially the ole MLS sets.


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#98678 01/24/11 02:38 PM
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Posts: 188
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I will try both. Thank you!!


Cheryl McLean
Communications Done Right
#98679 01/31/11 03:51 AM
Joined: Oct 2010
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You still having trouble?

#98680 02/03/11 02:34 AM
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Posts: 188
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I've told the customer what to try but they haven't gotten back to me yet. I was trying to have them use different phones on the extensions that were having issues. We'll see.


Cheryl McLean
Communications Done Right

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