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#98830 02/07/11 04:13 AM
Joined: Apr 2009
Posts: 60
wmr
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I need Paid Tech Support for a problem of incomming calls going directly to voice mail at times. We will be working on a Merlin Legend with a Merlin Messaging Voice Mail. You must be able to fix this problem and not just tell me it is this or could be that. I will be on site, I am a x Avaya Tech and work on many Legends, but this one has me stuck. Please read all of my post concerning this matter. Thank you

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#98831 02/07/11 11:09 AM
Joined: Feb 2003
Posts: 353
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wmr,
if you have not fixed this, and would allow me to contact your customer directly to test for trouble resolution, email some customer contact information e.g. toll free number to: [email protected].


HE SEEMS TO BE SAYING SOME KIND OF WORDS
#98832 02/07/11 01:22 PM
Joined: Jun 2001
Posts: 10,949
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Posts: 10,949
Same here wrm,
If you still need assistance with this issue call our office @ 877-330-7050 Monday-Friday 9am to 5pm EST an schedule a remote programing session.

If we can't fix your issue, you won't be charged.

Thanks,


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
#98833 02/09/11 09:31 AM
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wmr
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I like what you said mdaniel,... remote programing session.

If we can't fix your issue, you won't be charged.

Thats what I'm looking for. I'll be in touch.


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