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Joined: Apr 2009
Posts: 60
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Joined: Apr 2009
Posts: 60 |
I need Paid Tech Support for a problem of incomming calls going directly to voice mail at times. We will be working on a Merlin Legend with a Merlin Messaging Voice Mail. You must be able to fix this problem and not just tell me it is this or could be that. I will be on site, I am a x Avaya Tech and work on many Legends, but this one has me stuck. Please read all of my post concerning this matter. Thank you
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Joined: Feb 2003
Posts: 353
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Joined: Feb 2003
Posts: 353 |
wmr, if you have not fixed this, and would allow me to contact your customer directly to test for trouble resolution, email some customer contact information e.g. toll free number to: [email protected].
HE SEEMS TO BE SAYING SOME KIND OF WORDS
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Same here wrm,
If you still need assistance with this issue call our office @ 877-330-7050 Monday-Friday 9am to 5pm EST an schedule a remote programing session.
If we can't fix your issue, you won't be charged.
Thanks,
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Apr 2009
Posts: 60
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Member
Joined: Apr 2009
Posts: 60 |
I like what you said mdaniel,... remote programing session.
If we can't fix your issue, you won't be charged.
Thats what I'm looking for. I'll be in touch.
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