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Joined: Mar 2011
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We have followed the directions in the manual but it isn't working.

Does anyone know the exact steps needed to take in order for programming a station/phone with headset buttons?

Phone is Avaya 4424d+
Headset is: Plantronics cs55

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Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

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What happens when you try to program the buttons :confused:


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it does the blink and beep. But when we press the button that has been programmed it is blank. Then if we go through the programing screen to see what is on that button it says "headset"

Joined: Oct 2004
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did you program a Status & Hang up Btn in centralized programing, for that station

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I attempted to program the "status" button and having trouble with it even working (from what I can tell). Still working on finding the HangUp option. I feel as though the dated manual I have is missing a step or programing code

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you need to program with the console or Winspm

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menu at the console
system program
start
more
cent-prg
program ext
sta # enter
touch btn to program
list feat
more to Hdset
hang up enter

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Okay, thanks for the directions....... I will attempt this series of steps as soon as that individual has left for the day. I will post with my "success" story wink


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