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Joined: May 2004
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Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
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Joined: Mar 2008
Posts: 250
Member
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OP
Member
Joined: Mar 2008
Posts: 250 |
we're getting close. Got the short code programed, forwarded the extension, that all works. Now, I set up the overflow group 291, that has only the forwarded extension as amember and rings. but when I call 291 it just rings busy. I'm missing something?
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Joined: May 2004
Posts: 1,664 Likes: 4
Moderator-Avaya
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Moderator-Avaya
Joined: May 2004
Posts: 1,664 Likes: 4 |
Make sure the box is checked so that the user being forwarded, is logged into the group.
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Joined: Mar 2008
Posts: 250
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OP
Member
Joined: Mar 2008
Posts: 250 |
found the problem!In the overflow hunt group, 291, I needed to change the call type from collective to sequencial - didn't see that in the manual. Works great, thanks for the help
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