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Joined: Jul 2010
Posts: 5
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Joined: Jul 2010
Posts: 5 |
Partner acs r7 with asa/dxd card installed.
Is there a way to program it so it could greet the customers and put them on hold during the day and play a different massage and disconnect the call at night? I guess the first would be the dxd massage to answer the call and transfer it, and the second asa massage to answer the call and disconnect. Or if that's not an option can you have two cards installed to accomplish that? or is there any other piece of of equipment I need to accomplish this?
Thanks
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Joined: Oct 2004
Posts: 240
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Joined: Oct 2004
Posts: 240 |
asa/dxd during the day
voice mail @ night
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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
Posts: 10,949 |
Originally posted by cvrbob:
asa/dxd during the day
voice mail @ night Yep, we do this quite offten. ASA/DXD and a VM.
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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Joined: Jul 2010
Posts: 5
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Joined: Jul 2010
Posts: 5 |
so there is no way to do that without a vm card?
I wouldn't wanna spend $300 bucks for just that since we do not need the voice mail, I w=just want to play a massage and hang up.
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Single line answering machine that has an answer only option. Put it on a station port with no ringing, and put in the Night Service group. Put a NS button on Ext. 10 to toggle.
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