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Joined: Dec 2010
Posts: 38
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Joined: Dec 2010
Posts: 38
I know the best training is to try to break it then repair. But as far a classroom training goes who is the best for Avaya IPO? The three options I have for formal training are Jenne, Catalyst, and Global Knowledge. Any opinions on these?

Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Oct 2003
Posts: 694
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Joined: Oct 2003
Posts: 694
We went through Catalyst. You will get a good basic understanding from the boot camp course. It is a mile wide and an inch deep. We haven't gone through any advanced courses yet. As always, depends on your instructor.


Shawn
Connect Telecom www.connecttelecom.us
In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
Posts: 4,309
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Catalyst and Jenne are both good.

Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
Moderator-Avaya, Nortel
Joined: Mar 2002
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Doing the Catalyst class next month. They have been very helpful so far.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
Joined: Jan 2007
Posts: 1,951
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Joined: Jan 2007
Posts: 1,951
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I use an individual in Southern California that is absolutely, positively second to NONE.

If you need IPO training anywhere from the middle of California on down, please contact me and I'll put you in touch with Doug Westen. You WILL NOT be disappointed.


"Press play and record at the same time" -- Tim Alberstein

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