We are just getting into the comdial have been doing the DSU. I have a new customer with a FXII we put a new station card in and they have 4 phones in a ring group and want to add 4 more. So when someone press 1 it will ring 8 phones having trouble finding the ring group. Anyone able to help.
Thank You :confused:

Did you look in station options? Hunt groups..

Yes and cant find the other stations what is the normal first station hunt group number 250?

Hunt groups can be any number that doesn't conflict with the existing dial plan.

Hunt groups and pilot numbers are the same. Do a browse when you get to that function!

The easy way to check, is to look at what the translation is for the Digit 1 in your AA. Could be a Hunt group, or an Intercom group. Since you did not see it in the Hunt group I'm guessing the latter.

Note: when / if you look at a hunt group, you won't see the ext#, just the port number for the ext #...in case you are looking in the right spot.

I have found the hunt groups. 250 is the one I want and yes they have port numbers. Question is now can I put the new ports in when not hooked up to system? So I can down load it to the system.

Thank you all have
happy holidays

Log in to the switch and save/archive the database then disconnect. You can open the archived file and work at your leisure.