|
|
|
|
Joined: May 2007
Posts: 426
Member
|
|
Member
Joined: May 2007
Posts: 426 |
We are just getting into the comdial have been doing the DSU. I have a new customer with a FXII we put a new station card in and they have 4 phones in a ring group and want to add 4 more. So when someone press 1 it will ring 8 phones having trouble finding the ring group. Anyone able to help.
Thank You :confused:
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
|
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
Did you look in station options? Hunt groups..
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
|
|
Joined: May 2007
Posts: 426
Member
|
|
Member
Joined: May 2007
Posts: 426 |
Yes and cant find the other stations what is the normal first station hunt group number 250?
|
|
|
|
|
Joined: Aug 2004
Posts: 9,172 Likes: 22
Admin
|
|
Admin
Joined: Aug 2004
Posts: 9,172 Likes: 22 |
Hunt groups can be any number that doesn't conflict with the existing dial plan.
|
|
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Hunt groups and pilot numbers are the same. Do a browse when you get to that function!
|
|
|
|
|
Joined: Jun 2008
Posts: 14
Member
|
|
Member
Joined: Jun 2008
Posts: 14 |
The easy way to check, is to look at what the translation is for the Digit 1 in your AA. Could be a Hunt group, or an Intercom group. Since you did not see it in the Hunt group I'm guessing the latter.
|
|
|
|
|
Joined: Nov 2004
Posts: 1,582 Likes: 2
Moderator-ESI - Executone
|
|
Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 2 |
Note: when / if you look at a hunt group, you won't see the ext#, just the port number for the ext #...in case you are looking in the right spot.
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
|
|
|
|
|
Joined: May 2007
Posts: 426
Member
|
|
Member
Joined: May 2007
Posts: 426 |
I have found the hunt groups. 250 is the one I want and yes they have port numbers. Question is now can I put the new ports in when not hooked up to system? So I can down load it to the system.
Thank you all have
happy holidays
|
|
|
|
|
Joined: Jan 2002
Posts: 2,328
Moderator-Comdial
|
|
Moderator-Comdial
Joined: Jan 2002
Posts: 2,328 |
Log in to the switch and save/archive the database then disconnect. You can open the archived file and work at your leisure.
|
|
|
|
Forums84
Topics94,526
Posts640,017
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Silversam),
294
guests, and
37
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image]](https://sundance-communications.com/forum/images/559.jpg)
