I have recently moved a Sprint Protege KSU w/SVP-4 voice mail for a customer and have been "attempting" to add a new mailbox. I am having difficulty getting past the "enter class of service" part of adding the mailbox. These are the steps that I am taking:
Press 3
Press 2 to add
Enter the mailbox number
Enter the extension number
Enter the COS as 0 for no toll restriction or 6 for toll restriction on long distance calls

I have tried entering COS 0,1,2,3,4,5,6............
What am I doing wrong?

I sent you an email. It is always easier to program through a laptop than going through the Admin mail box.

COS... Going through the admin box it might be a three digit number 000. By default the COS is "0".

the class of service is 100 not 0

You're 100% right. A typo on my part :bang:
I need to double check my typing :scratch:

Thank's for keeping me honest!