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#490674 07/30/09 04:28 AM
Joined: Jul 2009
Posts: 15
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Joined: Jul 2009
Posts: 15
I have recently moved a Sprint Protege KSU w/SVP-4 voice mail for a customer and have been "attempting" to add a new mailbox. I am having difficulty getting past the "enter class of service" part of adding the mailbox. These are the steps that I am taking:
Press 3
Press 2 to add
Enter the mailbox number
Enter the extension number
Enter the COS as 0 for no toll restriction or 6 for toll restriction on long distance calls

I have tried entering COS 0,1,2,3,4,5,6............
What am I doing wrong?

#490675 07/31/09 02:44 PM
Joined: Dec 2007
Posts: 6,838
Likes: 26
Retired Admin
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Retired Admin
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Joined: Dec 2007
Posts: 6,838
Likes: 26
I sent you an email. It is always easier to program through a laptop than going through the Admin mail box.


Dean

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_________________________________________________________________________________________

Retired: That means I don't have a job description and I can do what I want.

#490676 07/31/09 02:50 PM
Joined: Dec 2007
Posts: 6,838
Likes: 26
Retired Admin
*****
Retired Admin
*****
Joined: Dec 2007
Posts: 6,838
Likes: 26
COS... Going through the admin box it might be a three digit number 000. By default the COS is "0".


Dean

Photographs:

https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414
_________________________________________________________________________________________

Retired: That means I don't have a job description and I can do what I want.

#490677 08/13/09 02:37 PM
Joined: Oct 2006
Posts: 57
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the class of service is 100 not 0

#490678 08/14/09 06:35 AM
Joined: Dec 2007
Posts: 6,838
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Retired Admin
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Retired Admin
*****
Joined: Dec 2007
Posts: 6,838
Likes: 26
You're 100% right. laugh A typo on my part :bang:
I need to double check my typing :scratch:

Thank's for keeping me honest!


Dean

Photographs:

https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414
_________________________________________________________________________________________

Retired: That means I don't have a job description and I can do what I want.


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