I have a customer with a Cintech Cinphony ACD on a NAM for Norstar MICS. They have Infocus on the Cinphony - which uses the RS232 port to create a Wallboard viewable accross the LAN. The same customer would also like a "real" Wallboard. Is there anyway to put in a second or split the RS232 signal to make both work?

shot you an email. we work on a lot of cinphony acd's. have a few questions and may get lengthy on here.

I hope this helps...

We have a similar setup...

we use a Spectrum unit to convert the wallboard signal from a RS-232 connection to a RS-485 that then is connected to a Wallboard.

Infocus in connect via the LAN

Both are options setup in the ACDMASTER screen...

You will need to assign an IP address to your NAM using the TCPCFG command.