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#122473 12/14/04 07:22 AM
Joined: May 2004
Posts: 30
FayTech Offline OP
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Joined: May 2004
Posts: 30
I have a customer with a Cintech Cinphony ACD on a NAM for Norstar MICS. They have Infocus on the Cinphony - which uses the RS232 port to create a Wallboard viewable accross the LAN. The same customer would also like a "real" Wallboard. Is there anyway to put in a second or split the RS232 signal to make both work?

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#122474 12/14/04 11:42 AM
Joined: Feb 2004
Posts: 454
Joined: Feb 2004
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shot you an email. we work on a lot of cinphony acd's. have a few questions and may get lengthy on here.

#122475 12/29/04 10:04 AM
Joined: Dec 2004
Posts: 7
Joined: Dec 2004
Posts: 7
I hope this helps...

We have a similar setup...

we use a Spectrum unit to convert the wallboard signal from a RS-232 connection to a RS-485 that then is connected to a Wallboard.

Infocus in connect via the LAN

Both are options setup in the ACDMASTER screen...

You will need to assign an IP address to your NAM using the TCPCFG command.

Moderated by  MooreTel, NTlayoff 

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