|
|
|
|
Joined: May 2004
Posts: 30
Member
|
|
Member
Joined: May 2004
Posts: 30 |
I have a customer with a Cintech Cinphony ACD on a NAM for Norstar MICS. They have Infocus on the Cinphony - which uses the RS232 port to create a Wallboard viewable accross the LAN. The same customer would also like a "real" Wallboard. Is there anyway to put in a second or split the RS232 signal to make both work?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Feb 2004
Posts: 454
Member
|
|
Member
Joined: Feb 2004
Posts: 454 |
shot you an email. we work on a lot of cinphony acd's. have a few questions and may get lengthy on here.
|
|
|
|
|
Joined: Dec 2004
Posts: 7
Member
|
|
Member
Joined: Dec 2004
Posts: 7 |
I hope this helps...
We have a similar setup...
we use a Spectrum unit to convert the wallboard signal from a RS-232 connection to a RS-485 that then is connected to a Wallboard.
Infocus in connect via the LAN
Both are options setup in the ACDMASTER screen...
You will need to assign an IP address to your NAM using the TCPCFG command.
|
|
|
|
Forums84
Topics94,515
Posts639,962
Members49,847
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
153
guests, and
38
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
