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Joined: May 2004
Posts: 30
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Joined: May 2004
Posts: 30 |
I have a customer with a Cintech Cinphony ACD on a NAM for Norstar MICS. They have Infocus on the Cinphony - which uses the RS232 port to create a Wallboard viewable accross the LAN. The same customer would also like a "real" Wallboard. Is there anyway to put in a second or split the RS232 signal to make both work?
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Joined: Feb 2004
Posts: 454
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Joined: Feb 2004
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shot you an email. we work on a lot of cinphony acd's. have a few questions and may get lengthy on here.
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Joined: Dec 2004
Posts: 7
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Joined: Dec 2004
Posts: 7 |
I hope this helps...
We have a similar setup...
we use a Spectrum unit to convert the wallboard signal from a RS-232 connection to a RS-485 that then is connected to a Wallboard.
Infocus in connect via the LAN
Both are options setup in the ACDMASTER screen...
You will need to assign an IP address to your NAM using the TCPCFG command.
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