Just my 2 cents here; we are currently abandoning the sale (not support) of BCMs and going IPO all the way. Toughest part is letting go of Nortel way of thinking when attacking IPO; it IS NOT a key system; if you have clients used to have lines 1-2-3-4 on their phones and don't convince them to change their ways, boy they gonna hate you!

What's long to learn is the principle of short codes; once you grasp it, there isn't much you can't do with it, although you can rely on a old hag to find the ONE feature it doesn't do and she doesn't need if she wasn't so damn stubborn.

AS for the MWI on M series, you need to configure a button as VM collect; your button will have an indicator beside it at least.

You can re-use most of the Norstar features everybody knows, with some little differences. Forget about call park though; that one is totally different.

Yes, I'm a frenchie; have a problem with that?? Well, I do!!