Sorry didn't finish post above. All phones and trunks in hotel will be tenant 1 usually. If this is the case make the phones (including console) that need to receive 800 calls tenant 2 and make the 800 trunk(s) tenant 3. Then go to tenant interconnect form and make sure that tenants 1 and 3 cannot connect. also make sure that you go to call rerouting table (form 19) and make sure you do the appropriate routing for tenants 2 and 3.