Using the personal contact is really how it should be done, but my boss who is stuck in "everybody else can do it" mode seems to think this HAS to happen on this system, even though there's 400 better ways to accomplish the same task.

I think the vendor managed to find a solution via using DISA and feature codes, but I haven't seen the final answer yet.

Thanks for the help!


Mitel 3300Mxe running MCD 4.0, 5340 Phones