so my last post was over the line? I understand where you are coming from but I'm new to the group sorry for over stepping. Just trying to learn this stuff IM just an IT guy for a small company that is trying to get into hospitality and employer wont give me funds to get a mitel tech or any training. If I do that there would be no use for me. Im not looking for a hand holding just guidance. I'm pretty good with the SX-200 and 3300 now just not the T1 side and SX-50 side.