Bunnie,
My reason for suggesting using the PRI tester at the system side of the PRI was only because I'm unfamilliar with the Nortel MICS, and the test call directly across the PRI from the tester to the CO would confirm that the trouble is definately isolated to the CO side of the PRI. This may also be precisely why the tech wants to test the call across the PRI, from outside of the MICS.
If a trouble such at this occurred in our switches where I work, we would also run a "verify-office" (VFY:OFC,DN=xxxxxxx,DIALED DIGITS=411). The output message would show a snapshot of all translations associated with the entire traced pathway of that call thru a 5ESS.
Danny,
Just thinking out loud..With this being a new PRI: With the 411 calls presently terminating over at the 911 center, has anyone attempted to place a standard 911 test call thru the MICS, just to confirm that the regular 911 calls aren't also being redirected somewhere else?
