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Joined: Nov 2003
Posts: 1,310
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OP
Member
Joined: Nov 2003
Posts: 1,310 |
Client has three "receptionists" sitting at the main desk. I have the inbound PRI lines appearing/ringing on each phone x3.
If one of the girls puts a call on hold, how can another girl pick up that line? Call Pick-Up (or Directed Call Pick-Up) only works when the phone is ringing...
:shrug:
D. Ocean
Miami, FL
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