Another Saturday wasted. I don't know if I'm setting parameters wrong or what. Here's the latest. In the VPS under Dial Parameters I have the Call Transfer Recall set at 60 seconds. I have call forward no answer in the kxt set at 4 rings; it seems that the VPS is ignoring the phone system and going with this timer at 60 secs. If I knock the timer down to 30 secs. it follows that ignoring my cfwd timer. In the kxt I have the transfer recall timer set to 12 rings. I have the Hardware PBX Interface set at TD1232/TA1232 and DPT integration mode. For brokeda: Is the Transfer return to operator set in the VPS or the KXT? This was working fine till they wanted mailboxes. Hope I'm not ticking anybody off out there. JD