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Joined: Oct 2004
Posts: 13
Member
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Member
Joined: Oct 2004
Posts: 13 |
This is working for external calls transfered to my extension. But when an internal person calls my extension, they are getting a busy signal!? What do I need to do / change so that the second line rings for internal calls, and they dont get a busy signal?
I'm using a 424i, with this for the CF-NA:
#603
500 ( Our voice mail extension )
Speed Dial
12 ( time delay )
Redial
Speaker
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Joined: Sep 2004
Posts: 2,017
Former Moderator-Toshiba, Request an Installer
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Former Moderator-Toshiba, Request an Installer
Joined: Sep 2004
Posts: 2,017 |
Just replace the 603 (CF No Ans.) with 604 (CF Busy/No. Ans.) ------------------ fingerlakestelecom.net
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Joined: Oct 2004
Posts: 13
Member
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Member
Joined: Oct 2004
Posts: 13 |
604 will put the call directly into voicemail without ringing the second line, without giving me an option of pikcing it up, correct?
I want to be able to hear/see a second call come in when I am on the phone, and then have it go to VM if its not picked up after 4 rings.
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Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Have you tried dialing a 2 (or a 12) after the extension to invoke busy override?
[This message has been edited by phonemeister (edited May 13, 2005).]
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Joined: Mar 2005
Posts: 406
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Member
Joined: Mar 2005
Posts: 406 |
Change the system from tone first to ring first in programming. This will make all intercom calls go to voice mail after the CF-NA timer expires however all intercom calls will ring and not voice announce over the speaker
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Joined: Oct 2004
Posts: 13
Member
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Member
Joined: Oct 2004
Posts: 13 |
Dial the 2 for busy over ride was what I was looking for.
Thanks!
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