atcomsystems.ca/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems Call Forward - No Answer

This is working for external calls transfered to my extension. But when an internal person calls my extension, they are getting a busy signal!? What do I need to do / change so that the second line rings for internal calls, and they dont get a busy signal?

I'm using a 424i, with this for the CF-NA:
#603
500 ( Our voice mail extension )
Speed Dial
12 ( time delay )
Redial
Speaker

Just replace the 603 (CF No Ans.) with 604 (CF Busy/No. Ans.)

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fingerlakestelecom.net

604 will put the call directly into voicemail without ringing the second line, without giving me an option of pikcing it up, correct?

I want to be able to hear/see a second call come in when I am on the phone, and then have it go to VM if its not picked up after 4 rings.

Have you tried dialing a 2 (or a 12) after the extension to invoke busy override?

[This message has been edited by phonemeister (edited May 13, 2005).]

Change the system from tone first to ring first in programming. This will make all intercom calls go to voice mail after the CF-NA timer expires however all intercom calls will ring and not voice announce over the speaker

Dial the 2 for busy over ride was what I was looking for.

Thanks!