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Real quick, Using IES32 Token programming #200542 03/08/10 03:46 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	I have calls forwarding to a VM box and in the settings on that box I have the ext. field set to this @F-XXXXH XXXX=ext. #. Now with that when it does this in night mode it goes right to 990 instead of the right kind of transfer to a MCG why? :bang: during the day mode it seems fine.

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Re: Real quick, Using IES32 Token programming #200543 03/08/10 05:08 AM
Joined: Jun 2005 Posts: 2,724 Likes: 7 Irvine, CA US newtecky Member
newtecky Member Joined: Jun 2005 Posts: 2,724 Likes: 7 Irvine, CA US	A tranfer to an extension does not need the @F- infront of the extension number. This is used to transfer offsite. Just use XXXXH. David Tele Express Business Systems

Re: Real quick, Using IES32 Token programming #200544 03/08/10 05:29 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	So if I do that. The transfer will be a clean transfer to whatever I choose? From my first post that @F- will error out then go to auto attendant then?

Re: Real quick, Using IES32 Token programming #200545 03/08/10 05:34 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	That's kind of funny @F-85555555 it just says that was an invalid entry when I do that 8 is the access code.

Re: Real quick, Using IES32 Token programming #200546 03/08/10 05:35 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	oh sorry with a H at the end.

Re: Real quick, Using IES32 Token programming #200547 03/08/10 05:43 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	BTW I'm sorry who ever is reading these thing's I've read this "Stratagy ES Voice Mail Application Release 5" a few times in the things I'm dealing with and it's till Greek to me.

Re: Real quick, Using IES32 Token programming #200548 03/08/10 06:28 AM
Joined: Jun 2007 Posts: 627 Janesville Wisconsin mj_wald Member
mj_wald Member Joined: Jun 2007 Posts: 627 Janesville Wisconsin	Does your MCG have call forwarding to voice mail, or your voice mail number in delay ring?

Re: Real quick, Using IES32 Token programming #200549 03/08/10 06:47 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	nope

Re: Real quick, Using IES32 Token programming #200550 03/08/10 06:49 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	First thing I checked

Re: Real quick, Using IES32 Token programming #200551 03/08/10 06:53 AM
Joined: Oct 2009 Posts: 75 mansfield toinfinity Member
toinfinity Member Joined: Oct 2009 Posts: 75 mansfield	Found the problem I'm transferring the call off of acd to the VM box and it wont work if I call the mailbox directly it will work fine.