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Joined: Oct 2009
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I have calls forwarding to a VM box and in the settings on that box I have the ext. field set to this @F-XXXXH XXXX=ext. #. Now with that when it does this in night mode it goes right to 990 instead of the right kind of transfer to a MCG why? :bang: during the day mode it seems fine.
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Joined: Jun 2005
Posts: 2,659 Likes: 5
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A tranfer to an extension does not need the @F- infront of the extension number. This is used to transfer offsite. Just use XXXXH.
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Joined: Oct 2009
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So if I do that. The transfer will be a clean transfer to whatever I choose? From my first post that @F- will error out then go to auto attendant then?
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Joined: Oct 2009
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That's kind of funny @F-85555555 it just says that was an invalid entry when I do that 8 is the access code.
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Joined: Oct 2009
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oh sorry with a H at the end.
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BTW I'm sorry who ever is reading these thing's I've read this "Stratagy ES Voice Mail Application Release 5" a few times in the things I'm dealing with and it's till Greek to me.
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Joined: Jun 2007
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Does your MCG have call forwarding to voice mail, or your voice mail number in delay ring?
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Joined: Oct 2009
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Joined: Oct 2009
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Joined: Oct 2009
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Found the problem I'm transferring the call off of acd to the VM box and it wont work if I call the mailbox directly it will work fine.
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