Ok thanks Rod, here goes hope you can help:

Ok here is the setup of our sites:
• Site 1= 2000IPS (Main site)
• Site 2= 2000IVS T1 to Site 1
• Site 3= 2000IVS T1 to Site 1
• Site 4= 2000IVS2 T1 to Site 1
• Site 5= 2000IVS T1 to Site 1
• Site 6= 2000IVS T1 to Site 5
• Site 7= 2000IVS T1 to Site 3
• Site 8= 2000IVS2 T1 to Site 5


SMDR troubles I still can’t figure out:


• When site 5 (2500) calls either site 6 (2800) or site 8 (4500) I see the call, however, when either of those two sites call site 5 back I do not see the call.

• When site 3 (2300) calls site 7 (4100/4300) I see the call, however, when site 7 calls site 3 back I do not see the call.

• When any site other than Site 3 (2300) calls Site 7 (4100/4300) the same call will appear on two separate identical lines.

• When any site other than Site 5 (2500) calls either site 6 (2800) or site 8 (4500) the call will appear on two separate identical lines.

• On sites 6 (2800), 7 (4100/4300), and 8 (4500) I do not see any outside 10 digit calls i.e. (540) 555-1234.

• Site 4 (2400) I don’t see anything.