I got an emergency call to go help this woman lawyer who had AT&T drop her dial tones off in her suite but the guy couldn't hook up the system.

I've done the DS1000 3x8/6x16 with the 22 button phones and these phones looked identical but the box was a 5 slot deal with a processor, a station card with 4 RJ45 jacks on the bottom, a CO card with 3 RJ45 jacks on the bottom, a station card with 4 RJ45 jacks on the bottom and an empty slot

I made a cable with four phones using pins 4&5, 3&6, 2&7 and 1&8 and the phones came up just fine.

I did the same for the four COs but no matter which of the 3 jacks I plugged them into did I get dial tone on the phones so they evidently don't come up on a ksu that has been stored for a year or so.

I called a dealer that sells the DSX and he came over and said he doesn't program this system. I called an NEC friend, described the cards and he says it is not something he works on.

This poor woman is trying to run her office on a cell phone having given up on a Ring Central VOIP system that was so bad she couldn't live with it and went back to AT&T and is now really stuck.

The only people I know that do NEC say they don't work on this one and the phones and cabinet say NEC.

For sure, the phones look IDENTICAL to the phones I sold for a while that were the little 308/616 NEC that Graybar carried. They were a disaster and the rep finally told me to take them back to Graybar for a full refund.

That was more than ten years ago and I'm sure they are better now but I don't try to buy anything before a good shake out period.

So can anyone tell me what kind of NEC this woman has? NO Amphenol cables anywhere, just RJ45 connectors at the bottom of the circuit cards.

Thanks in advance, Bunnie

THE Bracha, old blond specialist in Rube Goldberg solutions.