JS,

DTMF and the guys have been around a long time. You don't make it in the business unless you excel at taking care of the customer. Although I am not familiar with the Telrad, other vendors and mods on the board speak highly of it. You should give them an oppurtunity to earn your business by letting them give you a proposal of a product. Most of us on this board are small companies. In order for us to compete with the big guys we have to have a good price for the product and excellent customer service. I am proud to say I know each one of my customers on a first name basis and we give them all a personlized service that lacks from other vendors. I believe you would have the same expierence with DTMF and most of the other vendors on this board.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com