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Joined: Aug 2004
Posts: 9,159 Likes: 17
Admin
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Admin
Joined: Aug 2004
Posts: 9,159 Likes: 17 |
1. Check how many lines are programmed in your outbound line group. You may have multiple line groups and it's not stepping between them. I would turn off ARS and try direct dialing and see if the problem is a switch or carrier problem.
2. Button map all 23 B channels on a 24 button set and check that they are all in service.
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