I know you think my answer is going to be bias but surprise.

All phone systems have their specialties and unless you are going to be cutting edge all phone systems can do much the same thing. As was previously mentioned you need to look at who is doing the installation and whether or not they are going to be there for you in the long run. Also, you need to look at the manufacturer of the phone equipment: How long have they been selling phone equipment, have they tried to sell the company and if so why, what type of warranty is the manufacturer willing to give, is the warranty direct from them or through a 3rd party company. Those in my opinion are more important questions than who's system is the best.

[This message has been edited by thall - Samsung Rep (edited November 12, 2004).]