thanks for all the replys and your concern.

I do have the manuals the go with the phone system. So i can slowly figure out how to program things. But the hardware documentation is very hard to read and understand.

I was hoping to find a diagram (in color) that shows a typical layout of wires on a phone block and have it show where its all running to and why. When i can see something like that i can get the big picture in my head and from then on it would be easy to work with new lines / change old ones.
some info on my system here...

nitsuko 384i
1 trunk
25 pair to block then using cat5 to run it from there. (i think)
about 40 lines at the moment, possible going to expand to 60-80 within a year.

the last guy with my job left all the cat5 on the floor in a mess. less then 10% of the block is labeled. Right now i have no way to tell where a particular phone terminates on the block.

and paying for a proffessional is out of the question. I already suggested that we pay for a specialist to come redo the install and make sure everything is labeled well, then i can more easily maintain it. Company doesnt want to spend the money. So its up to me to learn this stuff ASAP.

Nitsuko 384i using NVM2002