Sucks to be you,

You have a 384i and about 60 phones.
You need to put your foot down. tell your boss that they have about an $ 8000 piece of equipment that is highly propietary, The last guy didn't know how to do things right and you are in no position to figure out his mess and learn the system. Have the company spend a few hundred and have it fixed right then you can take it from there, if not who knows how much your learning curve will cost them.


[Linked Image from i26.servimg.com]
TouchPoint Networks.

Serving the Northwest Since 1991
NEC Shoretel Zultys T3 Tadiran