I'm just supposed to turn the other cheek? I've run out of cheeks.
interesting choice of words , Its business . they should have called you but they chose to try to save some ,money and went elsewhere. lesson learned ...or not
you give them a quote (they may get others ) and they call you or they call someone else. that's how business works
why take it so personally and get wrapped up in it ?
a customer isn't a wife or SO , they are only "your customer " until the next time they need something ...
my response was to the concept of
"Call me first, or don't call me at all.""
for me its
"call whomever you like first , but call me last "