I have a customer with a Samsung 500 in which I had to replace the SVMi-8 card. All is working good except when the auto-atendant answers and calls are then routed to employee phones, the auto-attendant message plays again when the call is picked up by an employee. This also happens when a call is placed on hold, the message plays after the call is taken off hold. I've tried everything I can think of to correct this. Any ides?