CTX ACD|Sundance Business VOIP Telephone Help

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Re: Setting NEW ACD tmeier #579573 10/27/14 10:35 AM
Joined: Feb 2005 Posts: 1,037 Stow, Ohio Toshiba Bob Member
Toshiba Bob Member Joined: Feb 2005 Posts: 1,037 Stow, Ohio	Can any of the three telephones log in as the first telephone? Are you using PDN's or phantom DN's for your ACD agents? How many agents total are there and have you verified you licenses? Through Strata ACD tab via the desktop can you log in the telephones directly?

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Entire Thread
Subject	Posted By	Posted
CTX ACD	tmeier	04/17/14 05:46 PM
Re: CTX ACD	jab1780	04/17/14 05:54 PM
Setting NEW ACD	Sn2	10/23/14 07:48 PM
Re: Setting NEW ACD	Toshiba Bob	10/24/14 03:13 PM
Re: Setting NEW ACD	Sn2	10/26/14 03:14 AM
Re: Setting NEW ACD	newtecky	10/26/14 05:47 AM
Re: Setting NEW ACD	Sn2	10/26/14 02:10 PM
Re: Setting NEW ACD	newtecky	10/26/14 09:01 PM
Re: Setting NEW ACD	Sn2	10/27/14 12:26 PM
Re: Setting NEW ACD	Toshiba Bob	10/27/14 02:35 PM
Re: Setting NEW ACD	Sn2	10/27/14 07:03 PM
Re: Setting NEW ACD	Meyery2k	10/27/14 08:55 PM
Re: Setting NEW ACD	Sn2	10/28/14 07:58 PM
Re: Setting NEW ACD	Sn2	10/29/14 02:27 PM
Re: Setting NEW ACD	newtecky	10/29/14 02:58 PM
Re: Setting NEW ACD	Sn2	10/29/14 03:10 PM
Re: Setting NEW ACD	Toshiba Bob	10/29/14 08:33 PM
Re: Setting NEW ACD	Sn2	10/30/14 04:13 PM
Re: Setting NEW ACD	Toshiba Bob	10/30/14 04:52 PM

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