CTX ACD|Sundance Business VOIP Telephone Help

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Re: Setting NEW ACD tmeier #579753 10/29/14 04:33 PM
Joined: Feb 2005 Posts: 1,037 Stow, Ohio Toshiba Bob Member
Toshiba Bob Member Joined: Feb 2005 Posts: 1,037 Stow, Ohio	Are your PDN's the same as your agent numbers? What are programmed on the buttons of the telephones? Under ACD Administrator all agents show up in a ACD group? Have you set Work Mode?

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Entire Thread
Subject	Posted By	Posted
CTX ACD	tmeier	04/17/14 05:46 PM
Re: CTX ACD	jab1780	04/17/14 05:54 PM
Setting NEW ACD	Sn2	10/23/14 07:48 PM
Re: Setting NEW ACD	Toshiba Bob	10/24/14 03:13 PM
Re: Setting NEW ACD	Sn2	10/26/14 03:14 AM
Re: Setting NEW ACD	newtecky	10/26/14 05:47 AM
Re: Setting NEW ACD	Sn2	10/26/14 02:10 PM
Re: Setting NEW ACD	newtecky	10/26/14 09:01 PM
Re: Setting NEW ACD	Sn2	10/27/14 12:26 PM
Re: Setting NEW ACD	Toshiba Bob	10/27/14 02:35 PM
Re: Setting NEW ACD	Sn2	10/27/14 07:03 PM
Re: Setting NEW ACD	Meyery2k	10/27/14 08:55 PM
Re: Setting NEW ACD	Sn2	10/28/14 07:58 PM
Re: Setting NEW ACD	Sn2	10/29/14 02:27 PM
Re: Setting NEW ACD	newtecky	10/29/14 02:58 PM
Re: Setting NEW ACD	Sn2	10/29/14 03:10 PM
Re: Setting NEW ACD	Toshiba Bob	10/29/14 08:33 PM
Re: Setting NEW ACD	Sn2	10/30/14 04:13 PM
Re: Setting NEW ACD	Toshiba Bob	10/30/14 04:52 PM

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