Thanks for responding, Curlycord

I understand the greeting is only the front end but while playing, you are in a spot that allows you to use the selector paths to xfr or info or menu. What I am stuck on is after the top level menu if I use selector path 1 to go to another below menu I do not see where to enter selector paths for xfring from that lower menu.

EG.
top level
Thanks for calling bibs tow. For repairs press 1
When you press 1
You've reached repairs for tom press 3
which XFRs to his extension.

On the top level I set selector path 1 to menu. Here it allows me to record but I do not see where to enter paths for this level like I did on the top level.

Thanks for #52. I never saw any reference to it so I'll try it this week.

My book (P088660 issue 1.0) has this:
At any point, while you are entering the destination phone number, you can press #, which results in the display in step 10, from which you can use options and insert special characters
To use options and insert special characters:
• press 2 to enter more digits
• press 3 to enter a timed pause (4 seconds)
• press 4 to recognize dial tone (1.5 seconds)
• press 5 to insert an number sign (#)
• press 6 to insert an asterisk (*)
• press • to cancel and retry
The Timed Pause special character appears as a P on
the display. The Recognize Dial Tone special
character appears as a D.

I reread the section and found nothing about flash or disconnect to complete the offsite transfer though?