Hi guys,

I have the same problem as all of you. I joined a company that has a OfficeServ 7200, but no documentation whatsoever.

The old IT team didn't leave anything behind and we don't have local (reputable) support to refer to.

I need to reset the admin password in order to regain control of the appliance.

I've researched quite a bit on the internet and tried everything to no avail. The default credentials (when using IT Tools from Samsung) doesn't work (**** + ******).

Can any of you please share the procedure with the serial cable on the SIO port?

Kind Regards,

Per the forum rules please do not post any passwords in the open forum

Last edited by pvj; 05/31/19 12:57 PM. Reason: passwords