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Joined: Dec 2009
Posts: 75
Member
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OP
Member
Joined: Dec 2009
Posts: 75 |
Hi
Customer is using a PRI. The have to transfers their sales calls to an outside number. They have an LVMU answering the calls and when you reach the operator she transfers the call to the outside location. What I need to do is have the caller ID of the inbound caller being transfered to the outside number. I did many test and as soon as an extension is involved in the transfer I send the local caller ID instead of relaying the caller ID of the inbound caller. Is there a way to do that?
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