|
|
Joined: May 2005
Posts: 141
Member
|
OP
Member
Joined: May 2005
Posts: 141 |
I have a customer with a CICS 6.1. After years of working properly, recently caller-id from mobile devices has stopped working. Instead of getting the name like they always have, they now just get "/w" all the time. If I plug a standard telephone into the Comcast interface, I get the caller id as I should every call. If I reset the system, it works for one call, then reverts back. Any ideas? Thinking of defaulting the system and reprogramming. As far as replacing equipment, I would not know whether to change the KSU, the SW, or the CI card?
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
Forums84
Topics94,290
Posts638,801
Members49,767
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
78
guests, and
402
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|