Here is a copy of the Trace. First call is transfered during Queue playback of OGM to 500. Second call is transfered during Queue playback of OGM to another OGM, then to PS 497 (with mbx set to 604). I see "Custom Service 2" being triggered but I don't recall why this occurs in this situation.

UM Extn. Date Time Value
String
01 MAR-04-22 05:31:51PM [00] Set Primary Language( Language 1 ).
01 MAR-04-22 05:31:51PM [00] ***** IFRM Information - Start - *****
01 MAR-04-22 05:31:51PM [00] Incoming Class:0x08
01 MAR-04-22 05:31:51PM [00] -> FWD ALL(OUTSIDE)
01 MAR-04-22 05:31:51PM [00] TrunkNo:0x1
01 MAR-04-22 05:31:51PM [00] byRoutDt:0xff
01 MAR-04-22 05:31:51PM [00] Caller Ext:0xffffffff
01 MAR-04-22 05:31:51PM [00] Forwarded Ext:0x604fffff
01 MAR-04-22 05:31:51PM [00] byDnMode:0xff
01 MAR-04-22 05:31:51PM [00] ***** IFRM Information - End - *****
01 MAR-04-22 05:31:52PM [00] Mailbox Hit!(PITS-IC-SKIP)
01 MAR-04-22 05:31:52PM [00] CID Received
01 MAR-04-22 05:31:52PM [00] Automatic Login or Mbx Rec Start(vps-main)
01 MAR-04-22 05:31:52PM [00] Incoming Class:0x08
01 MAR-04-22 05:31:52PM [00] TrunkNo:1
Caller ID No Caller ID Name
01 MAR-04-22 05:31:52PM 15555551212
String
01 MAR-04-22 05:31:52PM [00] RECIEVED CALLER ID.
01 MAR-04-22 05:31:52PM [00] No DID.
01 MAR-04-22 05:31:52PM [00] ------------------------------------------------
01 MAR-04-22 05:31:52PM [00] - NS1000 Ver.1.0 UM Version: 0.1.0 -
01 MAR-04-22 05:31:52PM [00] V.P.S. Application Start!
01 MAR-04-22 05:31:52PM [00] ------------------------------------------------
01 MAR-04-22 05:31:52PM [00] vol_set_default - cif_put_ackwait lRet=0
01 MAR-04-22 05:31:53PM [00] --- Voice Mail Service ---
01 MAR-04-22 05:31:53PM [00] NonSub Svc
01 MAR-04-22 05:31:53PM [00] NonSub Mbx:604 Rec
01 MAR-04-22 05:31:53PM [00] Non_Subscriber MbxNo = 0x000c
Guidance Value
01 MAR-04-22 05:31:53PM (0432)Mailbox
(0666)SIX
(1246)ZERO
(0352)FOUR
String
01 MAR-04-22 05:31:53PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:31:54PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:31:55PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:31:56PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:31:57PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:31:57PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:31:57PM [00] PCS - No DTMF Input (Key 9 mode)
01 MAR-04-22 05:31:57PM [00] -- Start recording (MsgID:0x0080) --
Guidance Value
01 MAR-04-22 05:31:57PM (0596)Please leave a message at the tone
String
01 MAR-04-22 05:31:59PM [00] vply_play_exe - CPR event!
Guidance Value
01 MAR-04-22 05:31:59PM (0966)To end recording, hang up or press 1 for more features
(1026)To pause and restart recording, press 2
String
01 MAR-04-22 05:32:02PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:32:02PM [00] Detect on-hook
01 MAR-04-22 05:32:02PM [00] Message accept start.
01 MAR-04-22 05:32:02PM [00] Message type missmatch!
01 MAR-04-22 05:32:02PM [00] Into msg-not-accept.
01 MAR-04-22 05:32:02PM [00] Thank you
Guidance Value
01 MAR-04-22 05:32:02PM (0733)Thank you for calling
String
01 MAR-04-22 05:32:04PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:35:05PM [00] Set Primary Language( Language 1 ).
01 MAR-04-22 05:35:05PM [00] ***** IFRM Information - Start - *****
01 MAR-04-22 05:35:05PM [00] Incoming Class:0x06
01 MAR-04-22 05:35:05PM [00] -> FWD BUSY(OUTSIDE)
01 MAR-04-22 05:35:05PM [00] TrunkNo:0x1
01 MAR-04-22 05:35:05PM [00] byRoutDt:0xff
01 MAR-04-22 05:35:05PM [00] Caller Ext:0xffffffff
01 MAR-04-22 05:35:05PM [00] Forwarded Ext:0x497fffff
01 MAR-04-22 05:35:05PM [00] byDnMode:0xff
01 MAR-04-22 05:35:05PM [00] ***** IFRM Information - End - *****
01 MAR-04-22 05:35:05PM [00] CID Received
01 MAR-04-22 05:35:05PM [00] Incoming Class:0x06
01 MAR-04-22 05:35:05PM [00] TrunkNo:1
Caller ID No Caller ID Name
01 MAR-04-22 05:35:05PM 15555551212
String
01 MAR-04-22 05:35:05PM [00] RECIEVED CALLER ID.
01 MAR-04-22 05:35:05PM [00] No DID.
01 MAR-04-22 05:35:05PM [00] ------------------------------------------------
01 MAR-04-22 05:35:05PM [00] - NS1000 Ver.1.0 UM Version: 0.1.0 -
01 MAR-04-22 05:35:05PM [00] V.P.S. Application Start!
01 MAR-04-22 05:35:05PM [00] ------------------------------------------------
01 MAR-04-22 05:35:05PM [00] vol_set_default - cif_put_ackwait lRet=0
01 MAR-04-22 05:35:06PM [00] Set Primary Language( Language 1 ).
01 MAR-04-22 05:35:06PM [00] --- Custom Service ---
01 MAR-04-22 05:35:06PM [00] ***** Custom No.2. *****
01 MAR-04-22 05:35:06PM [00] Set Primary Language( Language 1 ).
01 MAR-04-22 05:35:06PM [00] -- Menu & Transfer --
Guidance Value
01 MAR-04-22 05:35:06PM (0593)Please enter your party's mailbox number
(0974)To enter by name, press the pound sign and 1
String
01 MAR-04-22 05:35:09PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:35:13PM [00] vply_play_exe - CPR event!
01 MAR-04-22 05:35:13PM [00] Detect on-hook
01 MAR-04-22 05:35:13PM [00] Thank you
Guidance Value
01 MAR-04-22 05:35:13PM (0733)Thank you for calling
String
01 MAR-04-22 05:35:15PM [00] vply_play_exe - CPR event!


Thank you,
Sean Trimm
Systems Administrator
Trimm Networks