I have a question regarding the samsung officeserv 7030 phone system. I am an installation technician, this is the first time I have installed this brand, it works with 2 analog lines and a Samsung DCS 6 KEYS operator station.
the operator station at number 203 it receives calls from outside but it does not display the caller's number, I have the same problem on the 2 lines, it only displays me on the first line of display 500 and on the 2nd line 701 (call on line 1) or 702 (call on line 2).
he also receives internal calls from another extension either by dialing 203 or 500 or 0
I programmed it from the samsung DCS 6 keys operator station.

I tested the following programs

transfer + 119 + 203 + 0
transfer + 119 + 203 + 1
with the following options:
RING LINE1: NO DISPLAY or CLI NUMBER FIRST or DDI NUMBER FIRST
RING LINE2: NO DISPLAY or CLI NUMBER FIRST or DDI NUMBER FIRST
CONV INCOM: CLI NAME FIRST or CLI NUMBER FIRST
TRUNK DISP: TRUNK:DIGIT or DIGIT only
TIME/COST: TIME DISPLAY

transfer +312 +203
with the options:
RCV YES SND YES
RCV NO SND NO

transfer + 405 + 701 + NUMBER OF TRUNK 1
transfer + 405 + 702 + NUMBER OF TRUNK 2

transfer + 600
I had all the numbers out of 500
1:500 2:500 ......
I changed them to 203
1:203 2:203
3:203 4:203
5:203 6:203
now it only shows me 701 without the 500 on incoming call

I also tried the 409 program.
TRANSFER +409 +701
it shows me port()
but when i change it to "LINE" or "DIAL" OR "TRK FORWARD" it doesn't change it and always stays on "PORT".
I tried to connect with the Installation tool V1.22 application I can't log in I put the address 10.0.2.10 and I changed my address to 10.0.2.11 but I can't log in I have the message "login or password wrong" I tried "xxx" the one with which I log in technician mode (MMC800) and also "xxx" .

if anyone can help me thanks in advance

Last edited by nameless; 01/18/23 08:56 AM. Reason: No passwords in the open forum please