I am by no means a tech so please don't talk tech to me. smile I'm just wondering if someone has a thought about what's happening with my Samsung fax machine and my PartnerPlus.

I had a fax machine in a jack that comes after the Partner system. It works just fine. When I connected the new Samsung it wouldn't ring, therefore wouldn't receive. It got an outgoing dialtone just fine.

Hooking up the Samsung to a line (different line) BEFORE the PartnerPlus system -- it works like a charm. I'm just not sure why one machine would be fine with the system and another, in the same jack, wouldn't be.

I've ordered a different brand and I'm hoping that works as did the original machine. If it doesn't I guess I'll have to get my tech to come out and make that jack BEFORE the system.

I'm still confused, however, and would love any thoughts as to why this happened on the Samsung. I'm afraid I know nothing about how the jack is programmed. (Actually, I know nothing about a lot of things.)

Thanks,

Larry