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Joined: Jul 2010
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I am installing am IP Office 500 V2. When you access the configuration via Manager it is seeing the combo boards. It is saying unkown for the trunks and when a phone is plugged into the card it will not light up or anything. What do you do to correct this? I have an 8 station board in the third slot and it is working correctly. It is the 2 combo boards in the first 2 slots that are not working.

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What software release R.7 are you running? 5,12,24
Try running (12) on your IPO R.7 and see if this fixes your issue.
I have heard through the grape vine to stay away from (24) for the time being.


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7.0(5)

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What type sets 1400's or 5400's Not 4400's I hope

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Quote
Originally posted by smithstelephones:
7.0(5)
Yep, upgrade your IPO to 7 (12) and see if that fixes your problem.


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I had the same issue. In the process of upgrading to see if that fixes things.


Z-man
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I have had the same issue with the combo card in the R7 as well as the R6 and R6.1.

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FYI.. upgrade fixed the issues.


Z-man
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New combo card recently being shipped do require newer 7.0.12 to make it work . I had problem with VCM not being recognized on 7.0.5


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