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Joined: May 2007
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Just need some help setting up remote access via modem.
The system is a partner acs r3, with the remote access pc card installed.
What would be the best way to configure access remotely via a modem. OR could you atach a modem directly to the acs, to gain remote access? I've already configured the remote access password.
Thanks
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Joined: Feb 2005
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Call into it with PC admin through an external US Robotics modem and get transfered to ext 70. Don't bother trying with any other modem.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Trump 2020
Proud 1 star member.
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I knew it was seventy something. This is what happens when you get old...  -Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: May 2007
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Thanks for the info. 76 is the extension. I'm able to get the modem to connect at 14400, but then it says it cannot connect the the acs. I'm using pc administration version 8. is there a default password that needs to be in "remote password", any other suggestions?
Dirk
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Joined: Apr 2002
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I think you need to create a remote password ahead of time in #730. In #730 if it says DATA ---- then you need to create a password.
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Joined: May 2007
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I've actually tried it both ways. I did have a password set in #730. The modem still connected, but said it couldn't establish a connection with the acs. Then I tried without a password, same problem.
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Joined: May 2002
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night service is not working, night service button blinks when pressed.got any ideas as to why?
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Joined: Jun 2001
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Moderator-Avaya
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Moderator-Avaya
Joined: Jun 2001
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sosame, please start you own thread instead of piggybacking onto an existing one.
And BTW, you need to enter your PW to fix your issue.........
Avaya SMB Authorized Business Partner. ACIS/APSS ESI Certified Reseller/Installer www.regal-comm.com
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